课时安排与培训内容
Curriculum
| Training | Description |
| DevTrack training (3-day) |
This in-depth course is designed for those who are new DevTrack users and administrators. The classroom presentation will include lectures, exercises, and discussion. | Syllabus | Schedule | Registration and Pricing | |
| HelpDesk training (4-day) | This in-depth course is designed for HelpDesk users who want to be able to use HelpDesk at the advanced user level and be able to configure HelpDesk as system or project administrators. The classroom presentation will include lectures, exercises, and discussion. | Syllabus | Schedule | Registration and Pricing | |
| TechExcel CRM training (4-day) | This in-depth course is designed for TechExcel CRM users who want to use our solution at the advanced user level, and be able to configure and maintain TechExcel CRM as system or project administrators. The classroom presentation will include lectures, exercises, and discussion. | Syllabus | Schedule | Registration and Pricing | |
| TechExcel CRM training and configuration (5-day) | We recommend this class to anyone who will be administrator, advanced user, or internal trainer of a TechExcel CRM solution with multi-products such as the ServiceWise for customer support, SalesWise for sales automation, DownloadPlus for software download management. This class will include lectures, discussions, and a lot of hands-on exercises. | Syllabus | Schedule | Registration and Pricing | |
San Francisco Bay Area Training Schedule
| Date | Course | Location | Time(PST) | |
| 2008 Schedule: | ||||
| 01/22 - 01/26 | TechExcel CRM 5-day training | Lafayette, CA | 9am - 5pm | |
| 02/12 - 02/14 | TechExcel DevTrack 3-day training | Lafayette, CA | 9am - 5pm | |
| 03/19 - 03/22 | TechExcel HelpDesk 4-day training | Lafayette, CA | 9am - 5pm | |
| 04/16 - 04/18 | TechExcel DevTest 3-day training | Lafayette, CA | 9am - 5pm | |
| 05/14 - 05/18 | TechExcel CRM 5-day training | Lafayette, CA | 9am - 5pm | |
| 06/04 - 06/07 | TechExcel DevTrack/DevPan 4-day training | Lafayette, CA | 9am - 5pm | |
| 07/16 - 07/19 | TechExcel HelpDesk 4-day training | Lafayette, CA | 9am - 5pm | |
| 08/20 - 08/24 | TechExcel CRM 5-day training | Lafayette, CA | 9am - 5pm | |
| 09/10 - 09/13 | TechExcel DevTrack/DevPlan 4-day training | Lafayette, CA | 9am - 5pm | |
| 10/15 - 10/17 | TechExcel DevTest 3-day training | Lafayette, CA | 9am - 5pm | |
| 11/12 - 11/15 | TechExcel DevTrack/DevPan 4-day training | Lafayette, CA | 9am - 5pm | |
| 12/10 - 12/13 | TechExcel HelpDesk 4-day training | Lafayette, CA | 9am - 5pm | |
| Click here for hotel and training facility information | ||||
Chapel Hill, NC Office Training Schedule
| Date | Course | Location | Time(PST) |
| 2008 Schedule: | |||
| 02/19 - 02/22 | TechExcel HelpDesk 4-day training | Chapel Hill, NC | 9am - 5pm |
| 03/12 - 03/14 | TechExcel DevTest 3-day training | Chapel Hill, NC | 9am - 5pm |
| 04/09 - 04/13 | TechExcel CRM 5-day training | Chapel Hill, NC | 9am - 5pm |
| 05/07 - 05/11 | TechExcel DevTrack/DevPlan 4-day training | Chapel Hill, NC | 9am - 5pm |
| 06/11 - 06/14 | TechExcel HelpDesk 4-day training | Chapel Hill, NC | 9am - 5pm |
| 07/09 - 07/13 | TechExcel CRM 5-day training | Chapel Hill, NC | 9am - 5pm |
| 08/13 - 08/16 | TechExcel DevTrack/DevPlan 4-day training | Chapel Hill, NC | 9am - 5pm |
| 09/17 - 09/20 | TechExcel HelpDesk 4-day training | Chapel Hill, NC | 9am - 5pm |
| 10/22 - 10/26 | TechExcel CRM 5-day training | Chapel Hill, NC | 9am - 5pm |
| 12/03 - 12/05 | TechExcel DevTest 3-day training | Chapel Hill, NC | 9am - 5pm |
| Click here for hotel and training facility information | |||
